Diep Dao

Software Engineer with 10+ years of experience in AI, ML, and full-stack development.

Results-oriented Software Engineer with 10+ years of experience in designing and implementing AI-powered solutions. Proficient in leveraging cutting-edge technologies to solve complex business problems and deliver impactful outcomes. Skilled in full-stack development, machine learning, and data analytics.

Experience

Lead Developer — Standard Chartered Bank, Singapore Dec 2021 - Present

  • Working on a financial market terminal (FMT) platform and an in-house apps framework, contributing to an open framework used by teams across the globe (Bangalore/HK/London).
  • Implementing real-time risk management apps for trading desks, computing PnL / PV / DV01 / Greeks using Java, Kafka, Hazelcast, and ClickHouse.
  • Developing a process to integrate Machine Learning models into the FMT platform, promoting advanced analytics & Python development across global teams.
  • Technical mentor for fresh graduates and internships; leading Generative AI prototype developments.

Senior System Analyst / Machine Learning Engineer — DHL Express, Singapore Apr 2021 - Dec 2021

  • Built end-to-end Machine Learning projects (2 in production, 1 in pilot) within 9 months, reducing budget by 70%.
  • Implemented the ML project development template for the Business Intelligence Center of Excellence.
  • Refactored and optimized ML pipelines, implemented AutoML, CI/CD pipelines, and monitoring dashboards.

Senior NLP Data Scientist — Refinitiv / London Stock Exchange, Singapore Feb 2018 - Mar 2021

  • Built and deployed the first-ever Deep Learning (LSTM) based model to production for the Intelligent Tagging platform.
  • Led the regional NLP Data Scientist team, implementing a common framework for multiple NLP projects.
  • Implemented Chinese language capabilities for the Media Check (KYC/due diligence) product using Logistic Regression and Bidirectional LSTM models.

Senior Data Engineer — Sentifi, Ho Chi Minh City, Vietnam Mar 2015 - Feb 2018

  • Built the first-ever ML model for the data team, reducing 90% manual work for a keyword-based system.
  • Developed scalable ETL components for near-real-time streaming of billions of messages from Twitter, news, and blogs.
  • Increased message throughput by 30x for the Text Similarity Checker using the MinHash algorithm.

Software Engineer — Rivercrane, Ho Chi Minh City, Vietnam Mar 2014 - Feb 2015

  • Developed a Business Intelligence web application analyzing revenue/profit/budget from millions of e-commerce transactions.

Education

Bachelor of Engineering, Computer Science Ho Chi Minh City University of Technology, Sep 2010 - Dec 2014 Honor class (10%), GPA 8.2/10.

Skills

  • Languages: Java, Python, Scala, JavaScript / HTML / CSS, Git, Bash, Linux
  • Full Stack: Spring, Flask, Guice, Bootstrap, React
  • Databases: PostgreSQL, Elasticsearch, Cassandra, ClickHouse, Redis
  • ML / AI: TensorFlow, Keras, Scikit-learn, MLFlow, Airflow
  • Big Data: Spark, Hadoop, RabbitMQ, Kafka
  • Cloud & Infra: Docker, Microservices, AWS, Google Cloud

Certificates

  • Blockchain Specialization
  • AWS Certified Solutions Architect
  • Deep Learning Specialization
  • Machine Learning
  • Big Data Analysis with Apache Spark
  • Introduction to Apache Spark

Languages

  • English (Professional Working Proficiency)
  • Vietnamese (Native Proficiency)

Interests

  • Math & sciences
  • Documentaries and histories
  • Playing tennis